Metropolitan General’s headline target is to ensure top quality and ongoing improvement in its healthcare services. This commitment is clearly proved in practice by the ongoing successful international quality certifications and important distinctions.

In the context of its quality policy, Metropolitan General further improves its services through the adoption of the most advanced medical practices worldwide, the provision of continuous staff training and education, and by investing in cutting-edge medical equipment.

 

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Certification as center of excellence in abdominal wall hernias

Metropolitan General has been certified as a Center of Excellence in the surgical treatment of patients suffering from abdominal wall hernias (“Center of Excellence in Hernia Surgery”) by the greatest global organization in surgical certifications, the Surgical Review Corporation (SRC). This is an extraordinary distinction, according to the highest international standards for highly-specialized healthcare services, a privilege enjoyed by only a few select hospitals worldwide.

 

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Certified to the International Standard ISO 9001

Metropolitan General’s Quality Management System and the high quality of its services were certified again in accordance with the international standard ISO 9001:2015 by the accredited and internationally recognized Certification Body Bureau Veritas.

 


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Medical Tourism Certification by TEMOS

At the beginning of 2013, Metropolitan General was certified by the international Medical Tourism Certification Body “TEMOS International”, seated in Germany, for the provision of high quality services and state-of-the-art infrastructure. The certification was awarded following the inspection conducted by the “TEMOS” international inspection team.

“TEMOS International”, also represented in our country, focuses on international patient management and certifies patient management and safety procedures based on the observance of optimum practices and conformance with international insurance companies’ requirements, European insurance funds and other involved institutions operating in the greater market of medical tourism and cross-border healthcare.

 

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Metropolitan General listed among “Best Hospitals Worldwide” and “Preferred Partner Hospital” by the Diplomatic Council (DC)

Following the international certifications by TUV Hellas (TUV Nord) and Medical Tourism Certification Body “TEMOS International”, Metropolitan General was created and officially recommended by the Diplomatic Council (DC) as “Best Hospitals Worldwide 2014”. This important distinction was renewed in 2015, when Metropolitan General was included in “Best Hospitals of the World”. Since then, Metropolitan General is annually created as “Preferred Partner Hospital” by the Diplomatic Council.

The Diplomatic Council, seated in Hague, is a global think tank organization, comprising world-renowned members from the areas of diplomacy, politics, industry, arts and sports.

 

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Certification of the Pathoanatomical Laboratory according to ISO 15819

The Pathoanatomical Laboratory at Metropolitan General is certified for its high quality of services and its diagnoses by the National Certification System (Cert. no. 1124) according to the requirements of the international standard ELOT EN ISO 15189:2012. This Laboratory is one of the few private hospital laboratories in Greece to have been granted this international recognition.

The ISO 15189:2012 Certification confirms the technical competence of this Laboratory and the methods and techniques it uses for its guarantee of quality, reliability and speed of results. The Metropolitan General Laboratory is staffed by experienced and thoroughly trained technical personnel, equipped with state-of-the-art medical technology.

 

 


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Cardiac Ultrasound Laboratory Accreditation by the European Association of Cardiovascular Imaging (EACVI)

Metropolitan General's Cardiac Ultrasound Laboratory (Department of Echocardiography) is one of the few in Greece and Europe to be accredited by the European Association of Cardiovascular Imaging (EACVI) of the Εuropean Society of Cardiology (ESC).

The accreditation applies to all three types of echocardiography: Standard Transthoracic Echocardiography (TTE), Standard Transesophageal Echocardiography (TOE), and Standard Dynamic Echocardiography (Stress Echo). This accreditation confirms our staff's scientific competence, our operating protocols, and the suitability of our Lab's infrastructure (equipment, rooms, etc.).