Metropolitan General's Central Laboratories encompass a diverse array of diagnostic tests and comprise various specialized departments, including Clinical Microbiology, Blood Donation, Biochemistry, Hematology, Immunology/Hormonology, Molecular Biology, and Special Tests.
These state-of-the-art Central Laboratories are equipped with advanced, high-specification equipment and operate tirelessly around the clock. They assume a pivotal role in supporting clinicians by facilitating disease diagnosis and effective patient treatment. The laboratories leverage the innovative Laboratory Automation System (LIS) to ensure streamlined and efficient workflow management.
A team of highly skilled and experienced professionals, encompassing scientific, paramedical, and administrative personnel, delivers services that are characterized by swiftness, precision, and uncompromising quality. Comprehensive information pertaining to diagnostic tests is furnished, encompassing instructions for selecting the appropriate biological sample and meticulous guidance for collaborating doctors, nurses, and patients. Furthermore, detailed explanations of results are provided, fostering a comprehensive understanding of the findings.
The Central Laboratories hold prestigious certifications in compliance with the esteemed international standard ΕΛΟΤ EN ISO 9001:2015, as well as the TEMOS Quality System, which emphasizes International Patient Management and Medical/Health Tourism. These esteemed certifications not only validate the meticulous implementation of robust quality systems but also serve as a testament to the laboratory's unwavering technical prowess in adhering to stringent operational and testing protocols to yield accurate and comparable results. Promoting collaboration and synergies, the Central Laboratories actively engage with esteemed Reference Centers and research groups both within Greece and across Europe, fostering a spirit of shared knowledge and advancement across all departments.
Internal Quality Control is diligently executed on a daily basis across all departments, while External Quality Control assessments are conducted at regular intervals, meticulously adhering to internationally recognized and Greek standards. Esteemed entities such as Biorad, the National External Quality Assessment System (ESEAP), the Hellenic Society of Hematology (EAE), and the External Quality Assessment Scheme (EQAS), in conjunction with the esteemed Medical School of Athens-Laboratory of Microbiology, play a pivotal role in ensuring the highest standards of quality.
As an integral part of the blood donation centralization program, Metropolitan General Blood Donation collaborates seamlessly with the National Blood Donation Center (EKEA) to ensure a reliable and secure blood supply for patients, even in situations demanding urgent transfusions.
The primary objective of the esteemed Blood Donation Department is to guarantee an ample and safe blood reserve for patients in need, even in the face of emergencies.
Secretary Opening Hours: Monday – Friday : 07:00 – 16:00.
Chief: Evaggelia Kouskouni, Professor Emerita of Microbiology at Athens University
Contact Number: (+30) 210 650 2926, 210 650 2083