CORPORATE SOCIAL RESPONSIBILITY

Social Policy

Metropolitan General’s social welfare starts with its employees, who, among other things, enjoy significant medical services both for them and their families.

With the support of its employees, who share the same values of social offer and solidarity, Metropolitan General realizes various voluntary social activities.

Specifically, keeping its sight on the man and human needs, Metropolitan General provides significant discounts and privileges to vulnerable social groups. Some of these benefits include: discounts on surgical procedures, tests and hospitalization costs, as well as free of charge consultations with physicians in various specialties.

In this respect and in its effort to support the Greek family overcome the economic crisis of the recent years, Metropolitan General moved towards this direction by resetting its invoicing policy in order to render its high quality healthcare services even more approachable, without sacrificing their top quality. In particular, consultations and tests performed at the Outpatient Department are offered at particularly low prices.

Metropolitan General actively supports institutions/associations, sports clubs, NGOs and neighboring municipalities. Financial support, healthcare benefits, medical and pharmaceutical or other supplies and medical sponsorships to several events, along with holding information and awareness campaigns on prevention and timely diagnosis are only a few of the actions materialized by our Clinic on an annual basis.

Environmental Policy

Metropolitan General Management, recognizing the fact that proper medical diagnosis, care provision and patient treatment would not be highly successful merely based on the implementation of scientific knowledge but also on the simultaneous building of care relationships with its patients, is hereby committed to continue its efforts in order to responsively and effectively respond to patient needs and expectations, as well as to any patient, customer, or interested party served by Metropolitan General, including any expectations falling within the scope of global awareness in the field of environmental management.

Within the aforementioned context, and as part of the overall effort in improving our Clinic’s environmental performance, an Environmental Management System was carefully studied, set up and is implemented by Metropolitan General.

Metropolitan General’s Environmental Policy is reviewed and amended on a regular basis, in the light of technological, medical/scientific advances, and any new results of the Environmental Audit. On this basis and for the achievement of its goals pertaining to Environmental Management, Metropolitan General is specifically committed to:

• Take into account the principles of sustainable development through rational management and saving of resources, energy, water, and reduced gas emission, within the scope of environmental and climate protection
• Comply with and apply the environmental legislation in force, including any legal framework with respect to healthcare facilities and provision of healthcare services
• Recognize all environmental aspects (environmental issues) that may emerge when pursuing its activities, and monitor and control all corresponding environmental consequences
• Establish, document and review its environmental aims and objectives in view of the significant environmental aspects, technological and medical/scientific advances, and financial and operational requirements
• Manage waste (solid and liquid, hazardous or not) and emissions (gas, noise, radiation) by adhering to the environmental licenses or permits and legislation in force, and by closely cooperating with its suppliers, all of whom have been duly notified of the said requirements for the protection of the environment and public health in general
• Provide continuous training to all its staff whose respective competences and work affect the Environmental Management System in any way
• Aim at establishing and maintaining a relationship of trust with both the local community and the broader society, as well as at increasing public awareness and knowledge of environmental issues
• Regularly inspect the Environmental Management System

For the support and effectiveness of the Environmental Management System’s functionality, Metropolitan General’s Management fully undertakes that its quality and environmental management objectives, along with the present Environmental Policy, comply with the operational framework and strategic planning of Metropolitan General, and that its infrastructure actively develops and human resources maintain their high standards while being encouraged to:

• Actively participate in the operation of the Departments (medical, nursing, auxiliary) by implementing all general medical-nursing/scientific knowledge and training provided by the Clinic
• Adhere to the Environmental Management System’s requirements
• Contribute in the long-term consolidation and improvement of the Environmental Management System’s effectiveness and pollution prevention, as all required resources and applicable infrastructure are provided by the Clinic.

This Environmental Policy is constantly updated, notified to the staff, and available to any interested party.

With great awareness and a high sense of duty, Metropolitan General makes provisions for the recycling of all materials and participates in Alternative Waste Management Programs, such as AFIS and SYDESYS.

The use of environmentally friendly natural gas, further promotes the environmental actions of Metropolitan General, which is in a continuous search to engage in prevention initiatives, aiming to the more productive use of all necessary resources for the operation of the Clinic and at the same time to the maintenance of all Metropolitan General’s employees’ awareness of environmental issues.

CSR REPORTS

At Hellenic Healthcare Group, our priority is to go beyond the framework of the Ethical and Social Values that govern a Company and to voluntarily apply Corporate Social Responsibility both in our transactions and in the activities of the Group as well as in actions and measures that are oriented to people and their needs, while, at the same time, benefit the social economy.

The reports reflect both the initiatives we took for actions that we believed were necessary and our response to numerous requests we have received over the years, constantly relying on the collective effort of the Hellenic Healthcare Group Management and Employees.

• Corporate Responsibility Report (CSR) 2019
• Corporate Responsibility Report (CSR) 2020

PRESS RELEASE

75 employees - volunteers of Hellenic Healthcare Group cleaned the beach of Schinias

A total of 42 kg of waste was collected

The Hellenic Healthcare Group (HHG), with the participation of 75 employees of the Group's companies, in collaboration with the "project PARALIES" organization, undertook the cleaning of the last part of the beach of Schinias, which took place on Sunday, May 14th 2023.

Always operating with responsibility towards society and caring for the sustainability of the environment, HHG Group decided to actively contribute to the treatment of coastal pollution by cleaning one of the busiest and most beautiful beaches of Attica.

Specifically, the employees-volunteers and members of their families (from the Hygeia Health Clinics, Metropolitan Hospital, Mitera, Metropolitan General, Leto, the Healthspot and Heal Academy diagnostic centers), cleaned the last part of the beach of Schinias and in about 2 hours they collected and delivered to the representatives of "Project PARALIES" 42 kg of waste such as plastic, aluminum, paper, glass and cigarette butts.

Project PARALIES is an important environmental initiative that aims to reduce pollution and the impact of human presence on the marine and coastal ecosystem of beaches. As part of this action, representatives of Project PARALIES informed the HHG volunteers about the importance of waste collection, the process of qualitative and quantitative recording of the waste collected and the correct way of recycling, with separate collection of garbage produced according to the material, i.e. plastic, aluminium, paper, glass or mixed.

Hellenic Healthcare Group's goal is to continuously take actions that respond to the needs of society, benefit the social economy and ensure a healthy and safe environment for all. Through the social responsibility actions they implement and the sustainable practices they follow, the Group's hospitals make a decisive contribution to a more sustainable future. By actively promoting environmental protection, the HHG Group places tremendous emphasis on monitoring its environmental footprint, implementing the circular economy model to enhance its sustainability and taking steady steps towards a healthier and greener future for society.